FAQ
For riders
How do I book a ride?
Sign in with your phone number, set the route, choose a car class and confirm.
Is the price known upfront?
Yes. The fare is fixed before booking and does not change during the trip.
How do promo codes work?
Enter the code in the app before booking. The discount is a percentage up to a maximum in UAH.
Can I cancel for free?
Yes, within 2 minutes after a driver accepts your order.
How do I pay?
Cash to the driver or by card via monobank. Only the final fare is charged to the card.
What is the Electric class?
Rides in electric cars: Tesla Model 3, Kia Niro EV, Nissan Leaf. Quiet, clean, zero emissions.
For drivers
What is the driver commission?
0% for drivers renting a Daxio EV and 10% for drivers with their own car. Tips are never charged commission.
What are the driver requirements?
Age 23+ and at least 2 years of driving experience. You need an ID document and a driving licence.
Which documents do I need?
A photo of your passport or ID card and driving licence (JPG, PNG or PDF up to 10 MB). For your own car — vehicle details.
How much does a rental cost?
From 3,500 UAH per week depending on the model (Nissan Leaf, Kia Niro EV, Tesla Model 3). A deposit applies.
How fast is my application reviewed?
Usually within 1-2 business days. The status is shown in the app; if rejected you will see the reason.
How do bonuses work?
We offer a welcome bonus, weekly quests, peak-hour boosts, a rating bonus and referrals. Progress is shown in the app.
When are bonuses paid?
Awards appear in the app as soon as conditions are met; payout is handled by accounting.